Information We Collect

At norevasyntra, we collect various types of information to provide you with exceptional financial services and improve your experience on our platform. The information we gather falls into several categories, each serving specific purposes in delivering our business diversification solutions.

Personal Information

When you create an account or use our services, we collect personal details including your name, email address, phone number, and postal address. This information helps us verify your identity and communicate important updates about your account or services.

• Full name and preferred contact information
• Email addresses for account notifications and communications
• Phone numbers for account verification and support
• Mailing addresses for official correspondence
• Date of birth and identification documents when required

Financial Information

To provide comprehensive financial services, we collect relevant financial data with your explicit consent. This includes information about your business activities, investment preferences, and financial goals that help us tailor our diversification strategies to your specific needs.

Technical Data

Our systems automatically collect technical information when you visit our website or use our platform. This includes your IP address, browser type, device information, and usage patterns that help us optimize our services and maintain security.

How We Use Your Information

Your information serves multiple purposes in delivering quality financial services. We use collected data to enhance your experience, provide personalized recommendations, and ensure the security of your account and transactions.

We never sell your personal information to third parties. Our use of your data is strictly limited to providing our financial services, improving our platform, and complying with legal requirements in Australia and other jurisdictions where we operate.

Data Sharing and Third Parties

norevasyntra works with carefully selected partners to deliver comprehensive financial services. We only share information when necessary for service delivery, legal compliance, or with your explicit consent.

Service Providers

We engage trusted third-party companies to help operate our platform and provide services. These include payment processors, cloud hosting providers, and analytics services. All service providers are bound by strict confidentiality agreements and are required to implement appropriate security measures.

Legal Requirements

We may disclose your information when required by law, such as responding to valid legal processes, protecting our rights and property, or ensuring user safety. In such cases, we'll notify you unless legally prohibited from doing so.

Your Privacy Rights

You have significant control over your personal information. We respect your privacy rights and provide multiple ways to access, modify, or delete your data according to applicable privacy laws.

• Access your personal data and receive a copy in a portable format
• Correct inaccurate or incomplete information in your account
• Request deletion of your personal data when no longer needed
• Object to certain types of data processing activities
• Restrict how we process your information in specific circumstances
• Withdraw consent for data processing where consent is the legal basis

Exercising Your Rights

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may require identity verification to protect your information from unauthorized access.

Data Security and Protection

Protecting your information is our top priority. We implement comprehensive security measures including encryption, access controls, and regular security assessments to safeguard your personal and financial data.

Technical Safeguards

Our platform uses industry-standard encryption protocols to protect data in transit and at rest. We employ multi-factor authentication, secure servers, and regular security updates to maintain the highest level of protection for your information.

Access Controls

Access to your personal information is strictly limited to authorized personnel who need it to perform their job functions. All employees undergo background checks and receive regular training on data protection and privacy requirements.

Incident Response

In the unlikely event of a data breach, we have established procedures to quickly identify, contain, and assess the impact. We'll notify affected users and relevant authorities within the timeframes required by applicable privacy laws.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Different types of data have varying retention periods based on their purpose and legal requirements.

Retention Periods

Account information is retained while your account remains active and for seven years after closure to comply with financial regulations. Technical data and usage analytics are typically retained for two years unless required longer for security purposes.

Secure Deletion

When information is no longer needed, we securely delete it using methods that make recovery impossible. This includes both digital deletion from our systems and physical destruction of any printed materials containing your information.

International Data Transfers

As a global financial services provider, we may transfer your information to countries outside Australia. We ensure all international transfers comply with applicable privacy laws and maintain adequate protection for your data.

Transfer Safeguards

When transferring data internationally, we use approved mechanisms such as adequacy decisions, standard contractual clauses, or binding corporate rules to ensure your information receives the same level of protection as in Australia.

Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our services, technology, and legal requirements. Significant changes will be communicated through email or prominent notices on our platform.

Continued use of our services after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.